Terms of Service
Last Updated: June 27, 2025
Welcome to ServicePro! By using our website and booking any service, you agree to the following Terms of Service. Please read them carefully before proceeding.
1. Overview
ServicePro is a based home service provider offering a wide range of on-demand services including beauty, cleaning, appliance repair, pest control, and more. These terms apply to all users, customers, and visitors who access or use our website or services.
2. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use our services. By using our platform, you confirm that you meet this requirement.
3. Booking and Payments
Bookings can be made online through our website or by contacting us via WhatsApp or phone. We accept UPI, debit/credit cards, and pay-after-service options (if available). Payment must be completed before or immediately after the service, depending on the chosen method.
4. Service Execution
We strive to assign trained and background-verified professionals for all services. However, timings and availability may vary due to location, service demand, and public holidays. ServicePro is not liable for delays caused by unavoidable circumstances.
5. Cancellations & Rescheduling
You can cancel or reschedule a service up to 3 hours before the scheduled time. Late cancellations may incur a small fee. No-shows without prior notice will be considered as completed bookings and may not be eligible for refund.
6. Refunds & Revisit Policy
If you are unsatisfied with a service, please contact us within 24 hours. We offer a free service revisit or partial refund in case of genuine dissatisfaction or service failure. Refunds will be processed via the original payment method within 7 business days.
7. User Responsibilities
Customers are expected to provide accurate information, ensure access to the premises, and maintain respectful communication with service professionals. Misuse, abusive behavior, or unsafe environments may lead to service denial or account suspension.
8. Intellectual Property
All content on the ServicePro website — including logos, images, and text — is the property of ServicePro and may not be reused or reproduced without written permission.
9. Limitation of Liability
While we ensure the best quality and professionalism, ServicePro will not be liable for indirect, incidental, or consequential damages arising out of your use of our services.
10. Changes to Terms
ServicePro reserves the right to update or modify these terms at any time. Any changes will be posted on this page, and continued use of the website signifies acceptance of the revised terms.
11. Contact Us
If you have any questions or concerns about these terms, feel free to reach out:
📧 Email: support@yourdomain.com
📞 WhatsApp/Phone: +91-9123456789
Thank you for choosing ServicePro — we’re here to serve you better!